Luna's Extraction Partner for Life Program: Comprehensive Support

From Pre-Purchase Guidance to Lifetime Assistance - We're Here Every Step of the Way!

Discover how Luna Technologies' Partner for Life Program provides unparalleled support, guidance, and expertise for all your extraction needs. From helping you navigate the pre-purchase process to offering lifetime assistance and continuous improvements, Luna ensures you have the support and confidence to excel in the evolving extraction industry.

A Lifetime of Support: When choosing extraction equipment for your business, you're investing in state-of-the-art technology and choosing a reliable partner who will be there for you every step. Luna's Partner for Life Program is designed to provide you with the ultimate peace of mind and support for all your extraction needs.

With over 40 years of experience in high-purity processing and industrial/extraction system design, Luna has established itself as a leader in the industry. We understand that the extraction industry is constantly evolving, and we are dedicated to staying ahead of the curve. As part of our Partner for Life Program, you will always have access to the latest software upgrades and techniques, ensuring that your equipment remains at the forefront of innovation and can produce high-quality extracts for years.

One of the critical pillars of our Partner for Life Program is our Lifetime Support guarantee. We believe in the quality of our equipment and stand behind it for as long as you own it. Whether you have questions or concerns or need troubleshooting assistance, our expert technicians are here to help. Our technicians have extensive knowledge and experience in extraction processes, and they will provide you with the guidance and support you need to overcome any challenges you may face.

When you choose Luna, you can expect unbeatable service immediately. Every extraction purchase includes on-site commissioning and training from our highly experienced Service & Support technicians. We want to ensure that your extractor is up and running quickly and efficiently and that you have all the knowledge and skills necessary to start producing high-quality extracts immediately.

Our Commitment to You: Our commitment to your success goes beyond simply delivering a product. We work closely with you to ensure you fully understand every aspect of your equipment. From the push-button automated control panel to the toolless operation and everything in between, we will guide you through the features and functionalities, empowering you to make the most of your investment.

At Luna, we take pride in our dedication to exceeding customer expectations. We understand that your business relies on the reliability and performance of your extraction equipment, and we are here to ensure that it operates at its best. Our Partner for Life Program is a testament to our unwavering commitment to your success.

When you choose Luna as your extraction equipment partner, you choose cutting-edge technology and a trusted ally to support you throughout your journey. With our Lifetime Support guarantee, access to the latest upgrades and techniques, and a team of experienced technicians, you can rest assured that Luna has your back. We stand behind our products and with you for as long as you own your equipment. Choose Luna's Partner for Life Program and experience the difference of having a true partner in your extraction endeavors.

You get full-spectrum support from launch to liftoff. 3

Our Service & Support engineers are on call to support you when you need it. 

You get full-spectrum support from launch to liftoff. 2

On-Site Training is Part of Every Commissioning.

You get full-spectrum support from launch to liftoff. 4
You get your own dedicated customer portal for additional training, information and best practices. 
You get full-spectrum support from launch to liftoff. 1
We work closely with you to ensure you fully understand every aspect of your equipment.
You get full-spectrum support from launch to liftoff. 5
You're the first to know when we have new innovations and upgrades. 

IO Extractor

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Cut Labor Costs
Automated controls eliminate weeks or months of apprenticeship training required for manually controlled hydrocarbon systems.

Eliminate Operator Error
Pre-programmed recipe-monitoring system checks pressures and temperatures hundreds of times per second to remove risk of operator error.

Increase Capacity
Process 18 pounds of dried plant material or 25 pounds of fresh-frozen material per run. Single operator can process 400 pounds of biomass in a single day.

Improve Run Time
50-minute average run time with a 10-minute soak. Run-to-run changeover times of two minutes.

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